Export Success: Emergency SOS Button (Wearable) (WL-SOS01) — Valencia, Spain
This case study documents Wanlin Fire Protection's successful export project supplying Emergency SOS Button (Wearable) (WL-SOS01) to a leading property management company in Valencia, Spain.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Property Management Company |
| Location | Valencia, Spain |
| Product | Emergency SOS Button (Wearable) (WL-SOS01) |
| Quantity | 1,866 pcs |
| Contract Value | USD 126,000 |
| Certifications Required | EN14604 / FCC |
| Delivery Time | 3 weeks from order confirmation |
| Incoterms | CIF Valencia |
Client Challenge
The property management company in Valencia was looking to expand its home fire safety product range to meet growing residential market demand in Spain. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing EN14604 / FCC certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Spain consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Valencia client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete EN14604 / FCC documentation package — accepted by Spain customs on first submission.
3. Customized packaging with Spain language instructions and local compliance marks.
4. 3-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Valencia client.
Results After 6 Months
- Zero quality-related returns from end consumers in Spain
- 87% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 7 Wanlin product lines
- Second order placed within 4 months — quantity increased by 70%
- Achieved ISO 9001 factory audit acceptance by Spain insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Spain."
— Procurement Manager, Property Management Company, Valencia
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-04-21
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
